Vitaplen Customer Care

Distribution Inquiries:

Vitaplen® Healthy Living Club:

Save time, money and never miss a dose! Joining our Healthy Living Club will provide you with the lowest per bottle price available. Simply choose recurring order option for the product you desire. We will, per your instruction, charge your card the same low price and send you replacement bottles as needed to meet your needs. You may customize, lengthen, shorten, postpone or opt-out of recurring delivery at any time by sending an e-mail to: or by calling 866-486-0421 (M-F, 9-5, EST).

Shipping Policy:
US shipping is always free!  Order online or we also accept credit card, check and/or money order payments (in US funds only) via fax or mail. Click here for our DTC Health Fax/Mail Order Form. Please note that we do not ship to Norway, Austria, North Korea, Sudan or Germany because these countries will not accept our products. For all other countries, you may place your order online or call 1-919-461-0421 (M-F, 9-5, EST).  International shipping rates are $13.00 for the first bottle and $5.00 for each additional bottle.

Refund Policy & Guarantee:
DTC Health offers a 90-day money back guarantee. If you do not see a positive improvement in your joint health and mobility (it can take from six weeks to three months to get the full benefit), return your bottles to us within 90 days of purchase for a refund. We only issue refunds for bottles that are returned. Refunds will be issued the same business day the bottles are received.

Please return bottles to the following address:

DTC Health
Attn: Returns Department
231 E. Johnson Street, Suite K
Cary, NC 27513-4010

Free US Shipping:

Within The Entire USA!

Free-ShippingWe ship our products within one business day via the United States Postal Service. International orders are $13.00 for the first bottle & $5.00 for each additional bottle.

90 Day money-back:

100% Satisfaction Guarantee!

90-Day-GuaranteeFlexicose is backed by a no questions asked, 90 day complete refund policy, even if you use the entire bottle. You really have nothing to lose but your symptoms.

FROM: $15.45/Bottle
We Offer Quantity Based Discount Pricing!

Choose from 1 bottle up to a 144 bottles... the more you buy, the more you save! To order more than 144 bottles, request a custom order by contacting us at:

Subscribe to the Healthy Living Club!
Now You Can Save Time, Money and Never Miss A Dose!

You can choose to automatically receive a new order every month, two months or three months, canceling at anytime. You may choose from the recurring order options listed here or request a customized program built just for you by emailing us at: